Account

Try to solve your problem by reading below

I can't access the server

● Your account was probably banned from the server due to a reason that violated our rules ● Your connection is most likely slow right now, please try again later ● The server cannot connect your account, it may be offline or it is an IP address problem ● Your account has been at risk of malicious actors so it has been processed for IP protection, you can request admission by contacting support

I can't write in chat

● Make sure you have not been mutated by a staffer for violating our chat rules ● Make sure the chat of the client you are using is active ● Make sure the window you are using is active

My account appears suspicious

● The staff always tries to keep the server safe, if your account has been banned or reported for "Suspicious Account" it is likely that you have been the victim of hacking by malicious people, or you are responsible for having used clients not allowed in server by the regulation, your account is processed after protection. You can apply for admission by contacting support.

My account is already registered

● You may have registered your account previously with an old account ● Make sure your account is not used by additional people ● Make sure you don't use multi-accounts

I can't connect with mc-connector

● Make sure you have listened to the tutorial provided by us correctly ● Make sure the IP address is correct in turn the port ● Make sure your mobile connection is the same as the one you are playing on your console

The mobile server doesn't work for me

● Make sure you have listened to the tutorial provided by us correctly ● Make sure the IP address is correct in turn the port ● Make sure you downloaded Minecraft from trusted sources, such as playstore or appstore